3CX Softphone

Getting Started with 3CX softphone

• 3CX Softphone Tips
• Making calls using the softphone
• Transferring calls using the softphone
• Chat functionality

Create and Manage Conference Calls with 3CX Softphone

• Elevate a Call to a Conference Call
• Create a Scheduled Conference Call
• Creating an Ad-Hoc Conference Call

Advanced Functionalities in 3CX

• Create and manage voicemail greetings through the softphone
• Checking voicemail from softphone
• Checking your voicemail from any company phone
• What is presence
• How to configure call forwarding based on presence
• Using the switchboard (PBX/Office users)

Contact Center Functionalities with 3CX

• How to Log In and Out of Queues
• Queue Manager Functionalities
• Wallboard

Softphone FAQ

• How to remove a profile from the Softphone
• 3CX Softphone download link
• 3CX Softphone download link (v12)