Elevate a Call to a Conference Call

While on a call, you might need to ask the assistance of a third party. You can do so by elevating the call to a conferencing call and adding more people in the conversation. With the softphone there is no need to hang up the phone in order to create a conference call.

  1. While in a call click the [Conference] button to go to the conference screen. 
  2. Add more people to the call by clicking on the Pen icon, choose internal people form the list or click on the [Add Number] to add in external participants
  3. Once you are done, click on [Start Conference]

 

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