Log onto Solgari Hub by using either your provided Solgari Hub credentials or the Single Sign On using your Microsoft Account.
Once you have set up your Queue, you can go ahead and start to add your agents. You can add one or multiple agents at a time .
Once you are in Solgari Hub, select Queues on the left hand side of the page :
After selecting the Queue, select the Agent Tab
There is a few ways you can add an agent:
By Selecting All users this will add every user in your tenancy to that specific queue.
You can also Search Members and add them one by one by clicking the "Members" field".
Once this has been done, click submit and selected users will be added to the queue.