Inbound Rules

Inbound Rules let you manage all your phone numbers and set the destination and outcomes of each number and what happens next, e.g., The customer calls the primary number and is welcomed by an IVR or Auto attendant.
	Create a New Rule – Select to create a new inbound rule.
	Drag and Drop – Drop your existing CSV number templates to import here.
	Browse for a template – Browse a computer or network to select a CSV number template to import.
	Filter rules – Filter and search for existing rules.
	Edit – Select to edit an existing rule.
	Delete – Select to delete a specific rule.

---

Create a New Rule

	Name – Enter a name for the new rule.
	CID number mask – Assign a caller CID for the inbound number.
	DID number mask – Assign a caller DID/DDI for the inbound number.
	Provider – Select a provider of number ownership.
	Office Hours – Choose when the number is turned on and off or set to route somewhere else.
	Out of Hours – Choose what happens to the number's destination when it is out of hours (OOH).
	Enabled – Select Enabled to activate the inbound rule.
	Submit – Select submit to save changes.