Currently screen share is available when your extension receives a video call via Solgari Connect.
As it stands the Solgari Converse user is able to share their screen.
Enabling sharing screen from the Connect user end is planned in a future release
If you want to share your screen Ask the caller to enable Video, if this is not a video call. If a new video call needed to be initiated, answer the call and then click on the keypad icon (1) |
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You will be brought back to your chat screen, click on the arrow icon (2) and then on the screen share icon (3)
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A new screen will appear and you can choose the screen, application or browser tab you want to share (4), and click on Share (5)
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The following bar will be shown on the bottom of your screen while screen share is enabled. To stop sharing, click on the Stop sharing button (6) |