History – The history tab holds all your previous conversations with customers. Easily retrieve message transcriptions per messaging channel. | |
Filter by date – Choose a specific channel and filter by date to find a particular transcription. | |
Filter by channel – Select a specific channel to only see transcription from there. | |
Search by client name – You can search for a specific contact by typing their phone number or name. | |
Transcription – You will see the entire message between yourself and the customer. |
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Search by client name – You can search for a specific contact by typing their phone number or name. |