The Solgari reporting suite is straightforward, informative and brings all the essential reports with all the relevant information at your fingertips. |
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Queue - Select the required Queue to run the report against. |
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Agent - Select a specific Agent of leave blank to include all Agents in the report. | |
Start Date - Select a start date range for your report from the calendar. | |
End Date - Select an end date range for your report from the calendar. | |
View Report - Select View Report to make it run. | |
Filter - Type to create a filter for the report results. | |
Export - Export your report to the clipboard, Excel format, CSV Format or PDF file. |