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Channel Inbox – Each messaging channel has its inbox. When a message has been received, select the channel to see the message. |
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Message – Select the message you would like to respond to. |
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Contact Name – See the name of the person who has sent a message. |
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Message Preview – See a small preview of the message while it sits in the inbox. Select the message to see the entire conversation. |
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Inbox Notification – Receive a notification next to each channel inbox showing the number of messages received. |
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Reply Notification – See a notification for every reply received per message. Once the message is selected, then the notification disappears. |
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Type response – Type a response in the text box. |
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Send message – Select the send message icon to send the reply. |
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Back to inbox – Return to the inbox where all your messages for the specific channel are held. |
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Message date and time stamp – All messages are stamped with a time and date, including each reply and response. |
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