The Solgari Sidebar. |
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Expand or Minimize the Solgari for D365 Side Bar using the control as above. |
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Status Busy, Available, Unavailable, On-a-Call When making or receiving a call or
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Dial Pad
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Dial Button Press the dial button or Enter on your keyboard to make the outbound call.
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Side Bar
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Enter Number Enter the desired phone number in this box. |
Inbox Where all messaging communication from Social Channels and SMS can be found.
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Message in the inbox Select the message in the inbox that requires a response.
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Filter by channel Filter the inbox for multiple WhatsApp, Facebook and SMS messages.
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Inbox Notifications See how many messages are awaiting attention.
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Filter by date Filter any message and transcription from Start or End date.
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Filter by received date You can filter all message in the inbox “Most recent first or Oldest First) |
Voicemail Inbox
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Voicemail Notifications
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Voicemail Message
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Play Voicemail
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Voicemail Message Details See the details about your voicemail. Also see the date and time of when the voicemail was left.
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Close Voicemail Message Select the cross icon to close the specific message and return to the Voicemail Inbox.
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Recent Channel Activates Select recent channel activities to see all previous voice conversations and message transcripts.
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Activity Entry
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Search Activity Entries
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CRM Records
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Record Type
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Open CRM record in Dynamics 365
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Search CRM Records
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Click-to–Call
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Click-to-text |
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