Communicator Chat can receive messages from Solgari Connect and from other internal extensions.
Receiving Chats from Connect
When someone accesses your Solgari Connect page and starts a chat, the chatbot will notify you of this.
If several chats ongoing at the same time, these can be identified by the number on top of the chat bubble (1).
When replying back, either the correct party should be chosen from the drop down menu (2) OR you can right click on top of the chat you wish to reply to and choose 'Switch to this conversation' (3).
Chat can also be used for sending images in .png format, to access the upload option, click on the three dots (4).