Service Availability

Our service is built on a military grade platform.

We have had a major advantage over other vendors in our space in that we have been able to build our business as a truly scalable and global offering as opposed to reinventing an existing legacy telephony business.Spearheaded by our CTO, we have achieved this in conjunction with key partners including Verizon who provide the global hosting of our services platform.

Our SLA of 99.99% uptime for both services and voice telephony is built around a dual operating ‘hot hot’ platform strategy that provides resilience and fail over no matter what circumstances transpire.

This approach has led to not one single incident of downtime in 10 years.

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