How to make a call using Solgari Connect

For best experience, the Chrome browser should be used with Solgari Connect.

When a Solgari Connect link is clicked on a website or email signature, the below page opens on a new tab on the browser used.

Once on the page, a call can be started by clicking on ‘Call Now’. When the button is clicked, the extension the link is assigned against, will ring. For example the link can be connected to a personal Solgari extension or to a queue extension which moves the call to a contact centre.

The Key Pad can be used if an extension needs to be chosen or a selection is required.

Call can be finished anytime by clicking on ‘Hang Up’.

 

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